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Terms of Sales

Effective as of 12/21/2022


ARTICLE 1 - Scope of application


These General Conditions of Sale (known as “CGV”) apply, without restriction or reservation.
to all sales concluded by the Seller to non-professional buyers (“The
Customers or the Customer"), wishing to acquire the products offered for sale ("The Products") by the
Seller on the site www.handinpat.fr. The Products offered for sale on the site are as follows:
sewing pattern in pdf file with assembly instructions
The main characteristics of the Products and in particular the specifications, illustrations and
indications of dimensions or capacity of the Products, are presented on the site www.handinpat.fr
what the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Customer.
Product offers are within the limits of available stocks, as specified during the
placing the order.
These General Terms and Conditions are accessible at any time on the website www.handinpat.fr and will prevail over any other
document.
The Customer declares to have read these General Terms and Conditions and to have accepted them by checking the
box provided for this purpose before implementing the site's online ordering procedure
www.handinpat.fr.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes
proof of all transactions concluded with the Customer.
The Seller's contact details are as follows:
Elsa from Hand In Pat'
rue dufay 76000 Rouen
Registration number: 91187632400011
Email: contact@handinpat.fr
Telephone: 0633755032


ARTICLE 2 - Price


The Products are supplied at the current prices appearing on the site www.handinpat.fr, during
registration of the order by the Seller.
Prices are expressed in Euros, including tax.
The prices take into account any reductions which may be granted by the Seller on the site
www.handinpat.fr.
These prices are firm and non-revisable during their period of validity but the Seller reserves the right to
right, outside the validity period, to modify prices at any time. Prices do not include processing, shipping, transportation and delivery charges, which are
invoiced in addition, under the conditions indicated on the site and calculated prior to the
placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Seller and given to the Customer upon delivery of the Products
orders.


ARTICLE 3 – Orders


It is up to the Customer to select the Products they want on the site www.handinpat.fr
order, according to the following terms:
The customer chooses a product which he places in his basket, the product can be deleted before validating his
order and accept the general conditions of sale. The customer then enters their identifiers and password.
pass in order to identify yourself in the customer file or create a customer account. The delivery method is by
mail hand in pat' sells pdf files only. After validation of the information, the order
will be considered final once payment by the customer has been made according to the terms and conditions
chosen. All orders are final.
Product offers are valid as long as they are visible on the site, while stocks last.
available.
The sale will only be considered valid after full payment of the price. It belongs to the Customer
to check the accuracy of the order and immediately report any error before final validation of the basket.
Any order placed on the site www.handinpat.fr constitutes the formation of a contract concluded
distance between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom he
there would be a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site.


ARTICLE 3 Bis - Customer area - Account


In order to place an order, the Customer is invited to create an account (personal space).
To do this, they must register by completing the form that will be offered to them at the time of their registration.
orders and undertakes to provide sincere and accurate information concerning his marital status and his
contact details, including their email address.
The Customer is responsible for updating the information provided. It is made clear to him that he can
modify by logging into your account.
To access their personal space and order history, the Customer must identify themselves at
using his username and password which will be communicated to him after his
registration and which are strictly personal. As such, the Client refrains from any disclosure. In the
otherwise, he will remain solely responsible for the use made of it.
The Customer may also request unsubscription by going to the dedicated page on their space
personal or sending an email to: contact@handinpat.fr. This will be effective within a period
reasonable.
In the event of non-compliance with the general conditions of sale and/or use, the site www.handinpat.fr
will have the possibility of suspending or even closing a customer's account after formal notice
sent electronically and remained without effect.
Any account deletion, whatever the reason, results in the outright deletion of the account.
all personal information of the Customer.
Any event due to force majeure resulting in a malfunction of the site
or server and subject to any interruption or modification in the event of maintenance, does not bind
the responsibility of the Seller.
The creation of the account entails acceptance of these general conditions of sale.

 

ARTICLE 4 - Payment conditions
 

The price is paid by secure payment method, according to the following terms:
 payment by credit card
 or payment by bank transfer to the Seller's bank account (including contact details
are communicated to the Customer when placing the order)
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the service provider
approved payment service for banking transactions carried out on the site www.handinpat.fr.
Payments made by the Customer will only be considered final after collection.
effective by the Seller of the sums due.
The Seller will not be required to deliver the Products ordered by the Customer if
the latter does not pay the price in full under the conditions indicated above.


ARTICLE 5 - Deliveries


The Products ordered by the Customer will be delivered in mainland France.
Deliveries take place within one to two hours to the address indicated by the Customer when
of his order on the site.
Delivery is constituted by the transfer to the Customer of physical possession or control of the
Product. Except in special cases or unavailability of one or more Products, the Products ordered
will be delivered in one go.
The Seller undertakes to make his best efforts to deliver the products ordered by the Customer
within the deadlines specified above.
If the Products ordered have not been delivered within 7 days after the indicative date of
delivery, for any reason other than force majeure or the act of the Customer, the sale may be canceled
at the written request of the Customer under the conditions provided for in articles L 216-2, L 216-3 and L241-4 of
Consumer Code. The sums paid by the Customer will then be returned to him at the latest
within fourteen days following the date of termination of the contract, to the exclusion of any
compensation or deduction.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the
products ordered, duly accepted in writing by the Seller, the related costs will be subject to
additional specific invoicing, based on a quote previously accepted in writing by the Customer.
The Customer is required to check the condition of the delivered products. It has a delay of #254 Maximum delay
for... from delivery to formulate complaints by email, accompanied by all
the relevant supporting documents (photos in particular). After this deadline and failing to have respected these
formalities, the Products will be deemed to be compliant and free from any apparent defect and no
complaint cannot be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered
whose lack of conformity or apparent or hidden defects have been duly proven by the
Customer, under the conditions provided for in articles L 217-4 et seq. of the Consumer Code and
those provided for in these General Terms and Conditions.
The transfer of the risks of loss and deterioration relating thereto will only be carried out at the time when the
Customer will take physical possession of the Products. The Products therefore travel at the risk and
perils of the Seller except when the Customer has chosen the carrier himself. As such, the risks
are transferred at the time of delivery of the goods to the carrier.


ARTICLE 6 - Transfer of ownership
 

The transfer of ownership of the Products from the Seller to the Customer will only be carried out after full payment.
of the price by the latter, regardless of the date of delivery of said Products.

 

ARTICLE 7 - Right of withdrawal
 

Given the nature of the Products sold, orders placed by the Customer do not benefit from
no right of withdrawal.
The contract is therefore definitively concluded upon placing the order by the Customer according to the
terms specified in these General Terms and Conditions.

 

ARTICLE 8 - Responsibility of the Seller - Guarantees
 

The Products supplied by the Seller benefit from:
 the legal guarantee of conformity, for defective, damaged or damaged Products or
not corresponding to the order,
 the legal guarantee against hidden defects resulting from a material or design defect
or manufacturing affecting the delivered products and making them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the Consumer Code “The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity
existing at the time of delivery. He is also responsible for any lack of conformity resulting from the packaging,
assembly instructions or installation when this has been made his responsibility by the contract
or was carried out under his responsibility. »
Article L217-5 of the Consumer Code
“The property complies with the contract:
1° If it is suitable for the use usually expected of similar goods and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter has
presented to the buyer in the form of a sample or model;
- if it presents the qualities that a buyer can legitimately expect in view of the declarations
public information made by the seller, by the producer or by his representative, in particular in the
advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement by the parties or is specific to
any special use sought by the buyer, brought to the attention of the seller and that the latter has
accepted. »
Article L217-12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed two years from the issue of the
GOOD. »
Article 1641 of the Civil Code.
“The seller is bound by the guarantee due to hidden defects in the thing sold which make it
unfit for the use for which it is intended, or which diminish this use so much that the buyer does not
would not have acquired it, or would have only given a lower price for it, if he had known them. »
Article 1648 paragraph 1 of the Civil Code
“The action resulting from redhibitory defects must be brought by the purchaser within two years
from the discovery of the defect. »
Article L217-16 of the Consumer Code.
“When the buyer asks the seller, during the course of the commercial guarantee which has been given to him
granted during the acquisition or repair of movable property, a restoration covered by the
warranty, any downtime period of at least seven days is added to the duration of the warranty
which remained to run. This period runs from the buyer's request for intervention or the
made available for repair of the property in question, if this making available is subsequent to the
request for intervention. »
In order to assert his rights, the Customer must inform the Seller, in writing (email or post), of the
non-conformity of the Products or the existence of hidden defects from their discovery.
The Seller will reimburse, replace or repair Products or parts under warranty deemed not to be
compliant or defective.
Shipping costs will be refunded on the basis of the invoiced rate and return costs will be
reimbursed upon presentation of supporting documents.
Reimbursements, replacements or repairs of Products deemed non-compliant or
defective will be carried out as soon as possible and at the latest within 15 days following the
observation by the Seller of the lack of conformity or hidden defect. This reimbursement may be
made by transfer or bank check.
The Seller cannot be held liable in the following cases:
 non-compliance with the legislation of the country in which the products are delivered, that it is up to the
Customer check,
 in case of misuse, use for professional purposes, negligence or defect
maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or
force majeure.
 The photographs and graphics presented on the site are not contractual and do not
cannot engage the liability of the Seller.
The Seller's guarantee is, in any event, limited to the replacement or reimbursement of
Non-compliant or defective products.

 

ARTICLE 9 - Personal data
 

The Customer is informed that the collection of his personal data is necessary for the sale
of the Products and their issue/delivery, entrusted to the Seller. These personal data
are collected solely for the execution of the sales contract.

 

9.1 Collection of personal data
 

The personal data collected on the site www.handinpat.fr are the
following:
Account opening
When creating the Customer/user account:
Last names, first names, postal address, telephone number and e-mail address.
Payment
As part of the payment for the Products offered on the site www.handinpat.fr, it records
financial data relating to the Customer's/user's bank account or credit card.

 

9.2 Recipients of personal data
 

Personal data is reserved for the sole use of the Seller and its employees.
 

9.3 Data controller


The data processing manager is the Seller, within the meaning of the Data Protection Act and
from May 25, 2018 of Regulation 2016/679 on the protection of personal data
staff.


9.4 limitation of processing


Unless the Customer expresses his express agreement, his personal data is not
used for advertising or marketing purposes.

 

9.5 Data retention period
 

The Seller will keep the data thus collected for a period of 5 years, covering the time of
the prescription of applicable contractual civil liability.

 

9.6 Security and confidentiality
 

The Seller implements organizational, technical, software and physical measures in
digital security to protect personal data against alteration,
destruction and unauthorized access. However, it should be noted that the Internet is not an environment
completely secure and the Seller cannot guarantee the security of transmission or storage
information on the Internet.

 

9.7 Implementation of Customer and user rights
 

In application of the regulations applicable to personal data, Customers and
Users of the site www.handinpat.fr have the following rights:
 They can update or delete data that concerns them in the manner
next :
by logging into your account and clicking on the unsubscribe tab or by email to
contact@handinpat.fr.
 They can delete their account by writing to the email address indicated in article 9.3 “
Data controller »
 They can exercise their right of access to know the personal data concerning them
by writing to the address indicated in article 9.3 “Data controller”
 If the personal data held by the Seller is inaccurate, they may
request an update of the information by writing to the address indicated at
article 9.3 “Data controller”
 They may request the deletion of their personal data, in accordance with
with applicable data protection laws by writing to the address indicated at
article 9.3 “Data controller”
 They can also request the portability of data held by the Seller to a
other provider
 Finally, they can object to the processing of their data by the Seller
These rights, as long as they do not oppose the purpose of the processing, can be exercised in
sending a request by mail or e-mail to the Data Controller whose
Contact details are given above.
The data controller must provide a response within a maximum of one month.
In the event of refusal to grant the Customer's request, the latter must provide reasons.
The Customer is informed that in the event of refusal, he can lodge a complaint with the CNIL (3 place
de Fontenoy, 75007 PARIS) or contact a judicial authority.
The Customer may be asked to check a box under which he agrees to receive emails to
informative and advertising nature on the part of the Seller. He will always have the possibility of withdrawing his
agreement at any time by contacting the Seller (contact details above) or by following the link
unsubscribe.


ARTICLE 10 - Intellectual property


The content of the site www.handinpat.fr is the property of the Seller and its partners and is protected
by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to
constitute an offense of counterfeiting.

ARTICLE 11 - Applicable law - Language


These General Terms and Conditions and the operations resulting from them are governed and subject to French law.
These General Terms and Conditions are written in French. In the event that they are translated into a
or several foreign languages, only the French text will be authentic in the event of a dispute.


ARTICLE 12 - Disputes


For any complaints, please contact customer service at the Seller’s postal or email address.
indicated in ARTICLE 1 of these General Terms and Conditions.
The Client is informed that he can in any case resort to conventional mediation, with
existing sectoral mediation bodies or any alternative method of settling
disputes (conciliation, for example) in the event of a dispute.
In this case, the designated mediator is
the Bordeaux professional mediation company
24 rue albertde mun 33000 bordeaux
https://www.mediateur-consommation-smp.fr
The Customer is also informed that he can also use the Online Payment platform
Dispute (RLL): https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale transactions concluded pursuant hereto
General Terms and Conditions which have not been the subject of an amicable settlement between the seller or through mediation, will be
submitted to the competent courts under the conditions of common law.
Produced on https://www.legalplace.fr

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